That being said, if they make life difficult for us it would even be worst considering that fact that we are also probably stuck in a job we hate and earning little money so we can buy things we don't need and on top of that paying money for a bad service we didn't asked for.
Not sure how many of you would actually make the extra miles to complain each and every time you get a bad service, I would. As much as I believe in making things good for people who treats me right - for example giving tips, filling up the feedback form to point out the good service or saying a simple thank you. However on the other hand, I also believe in giving
Stumble upon online is a long and enjoyable complain letter by Australia Blogger - Rich Wisken. An enjoyable complain letter I say? (Full Email, jump to bottom on this article) Well, I guess not for everyone, not for Jetstar as well as not for another blogger online - Bern Morley Mamamia.com.au.
She went on to explain the complain letter part by part about how she didn't like it and here's one part of the complain letter followed by her comment:
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| Rich's opening. |
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| Bern's comment. |
I hope I don't sound like I'm dissing Bern's article just to get attention as well but my point is that I'm with Rich. I think his sense of humour is gold but while laughing at it we have to understand that he probably didn't have to write this letter if the Couldnotgiveashit triplets managed to shift him somewhere or at least drop their last name's legacy for awhile and actually give a shit. Jabba the hutt did nothing wrong, what is wrong here is that
1. Jetstar did not make him buy a second ticket and
2. the service Rich is getting.
I really don't see what is so bad about a humourous complain letter over one of those that goes straight to the point and nobody even take a glance at it. I have no clue if Rich slept with Bern and didn't call her back but this last part of her article was seriously uncalled for from a blogger to another: (Or she expects Rich to be kicking a fuss right on the spot on the plane? Which would she prefer really.)
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| Screenshot from Bern's reply to Rich. |
What's your thought? Would you have done to same as Rich or even Bern?
Full Email from Rich to Jetstar:
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Dear Jetstar,
Do you like riddles? I do, that’s why I’m starting this letter with one. What weighs more than a Suzuki Swift, less than a Hummer and smells like the decaying anus of a deceased homeless man? No idea? How about, what measures food portions in kilograms and has the personal hygiene of a French prostitute? Still nothing? Right, one more try. What’s fat as fuck, stinks like shit and should be forced to purchase two seats on a Jetstar flight? That’s right, it’s the man I sat next to under on my flight from Perth to Sydney yesterday.
As I boarded the plane, I mentally high-fived myself for paying the additional $25 for an emergency seat. I was imagining all that extra room, when I was suddenly distracted by what appeared to be an infant hippopotamus located halfway down the aisle. As I got closer, I was relieved to see that it wasn’t a dangerous semi-aquatic African mammal, but a morbidly obese human being. However, this relief was short-lived when I realised that my seat was located somewhere underneath him.
Soon after I managed to burrow into my seat, I caught what was to be the first of numerous fetid whiffs of body odour. His scent possessed hints of blue cheese and Mumbai slum, with nuances of sweaty flesh and human faeces sprayed with cologne - Eau No. Considering I was visibly under duress, I found it strange that none of the cabin crew offered me another seat. To be fair, it’s entirely possible that none of them actually saw me. Perhaps this photo will jog their memories.
Pinned to my seat by a fleshy boulder, I started preparing for a 127 Hours-like escape. Thankfully though, the beast moved slightly to his left, which allowed me to stand up, walk to the back of the plane and politely ask the cabin crew to be seated elsewhere. I didn’t catch the names of the three flight attendants, but for the purpose of this letter, I’ll call them: Chatty 1, Chatty 2 and Giggly (I’ve given them all the same surname - Couldnotgiveashit). After my request, Chatty 1 and Chatty 2 continued their conversation, presumably about how shit they are at their jobs, and Giggly, well, she just giggled. I then asked if I could sit in one of the six vacant seats at the back of the aircraft, to whichGiggly responded, “hehehe, they’re for crew only, hehehe“. I think Giggly may be suffering from some form of mental impairment.
I tried to relocate myself without the assistance of the Couldnotgiveashit triplets, but unfortunately everyone with a row to themselves was now lying down. It was then I realised that my fate was sealed. I made my way back to Jabba the Hutt and spent the remainder of the flight smothered in side-boob and cellulite, taking shallow breaths to avoid noxious gas poisoning. Just before landing, I revisited the back of the plane to use the toilet. You could imagine my surprise when I saw both “crew only” rows occupied by non-crew members. I can only assume Giggly let them sit there after she forgot who she was and why she’s flying on a big, shiny metal thing in the sky.
Imagine going out for dinner and a movie, only to have your night ruined by a fat mess who eats half your meal then blocks 50% of the screen. Isn’t that exactly the same as having someone who can’t control their calorie intake occupying half your seat on a flight? Of course it is, so that’s why I’m demanding a full refund of my ticket, including the $25 for an emergency row seat.
I’m also looking to be compensated for the physical pain and mental suffering caused by being enveloped in human blubber for four hours. My lower back is in agony and I had to type this letter one-handed as I’m yet to regain full use of my left side. If I don’t recover completely, I’ll have to say goodbye to my lifelong dream of becoming Air Guitar World Champion. If that occurs, you will pay.
To discuss my generous compensation package, email me at: richwisken@hotmail.com, or tweet me at: @RichWisken
No regards, Rich Wisken.
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